Terms & Conditions

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Current Version: 1

Privacy Policy

We have Recently updated our Privacy Policy. Please read and accept the Privacy Policy in order to access the site

Current Version: 1

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Data Protection and Privacy Policy

Definitions

“Personal data”

‘Personal data’ means information relating to an identified or identifiable natural person (‘data subject’); an identifiable person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier. Personal identifiers, for example, a name, an identification number, location data, identifiers by electronic means or one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

«Treatment of Personal Data»

‘Processing’ means an operation or a set of operations carried out on personal data or on personal data sets by automated or non-automated means such as collection, registration, organization, structuring, conservation, adaptation or modification , retrieval, consultation, use, disclosure by transmission, dissemination or any other form of disclosure, comparison or interconnection, limitation, erasure or destruction.

“Cookies”

‘Cookies’ are small text files with information deemed relevant that the devices used for access (computers, mobile phones or portable mobile devices) carry, through the browser, when an online site is visited by the Client or User.

Responsible for treatment

Ribafreixo Wines, Lda, headquartered at the Adega do Moinho Branco  registered at the Commercial Registry Office of Vidigueira, under the registration number and Public Number 508191181, is the entity responsible for the online site «www.ribafreixo.com» and corresponding sub as well as for computerized applications, hereinafter referred to as channels or applications, through which Users, Candidates or Customers have remote access to Ribafreixo Wines, Lda’s services and products that are presented, marketed or provided at any time through of the same. The use of the channels or applications by any User, Applicant or Customer may imply the performance of personal data processing operations, whose protection, privacy and security by Ribafreixo Wines, Lda as entity responsible for its treatment, is ensured, in accordance with the terms of this Data Protection and Privacy Policy.

Responsible for Data Processing – Contact

For the purpose of contacting the Data Protection Officer of Ribafreixo Wines, Lda please send an email to marketing@ribafreixo.com describing the subject of the request and indicating an email address, a telephone contact address or an address correspondence.

For any other purpose, the following general contacts of Ribafreixo Wines, Lda may be used:

Postal code:

Adega do Moinho Branco 7960-212 Vidigueira

Tel: 284 436 240

Collection and processing of Personal Data

Ribafreixo Wines, Lda treats the personal data strictly necessary to make the information available and its operation, according to the uses made by Users, Candidates or Clients, whether that is provided by Users or Candidates for the purpose of registering orders or obtaining information, either from those provided by Clients for the purposes of membership, or from those resulting from the use of the services provided by Ribafreixo Wines, Lda through them, such as accesses, consultations, instructions, transactions and other records relating to their use.

In particular, the use or activation of certain channel functionalities may involve the processing of a number of direct or indirect personal identifiers, such as name, address, contacts, device addresses or geographical location, wherever for this purpose, the express consent of the User, Candidate or the Client.

In all cases, Users, Candidates or Customers will always be informed of the need to access such data for the use of the functionalities of the channels in question.

The personal data collected by Ribafreixo Wines, Lda are dealt with, in some cases, in a computerized or automated way, including file processing or profile definition and in the management of pre-contractual, contractual or post-contractual relations with Users, Candidates or Customers, in accordance with current national and Community regulations.

Legal Principles

All data processing operations comply with the fundamental legal principles in the area of ​​data protection and privacy, in particular as regards its circulation, lawfulness, loyalty, transparency, purpose, minimization, conservation, accuracy, integrity and confidentiality, and Ribafreixo Wines, Lda available to demonstrate its responsibility to the data subject or any third party that has a legitimate interest in this matter.

Foundations of Legitimacy

All data processing operations carried out by Ribafreixo Wines, Lda have a legitimacy basis, in particular, either because the data subject has given his consent to the processing of his personal data for one or more specific purposes, or the fact that the treatment is considered necessary for the performance of a contract in which the data subject is a party, or for pre-contractual arrangements at the request of the data subject, or because the processing is necessary for the fulfillment of a legal obligation to which the controller whether the treatment is necessary for the legitimate interests pursued by Ribafreixo Wines, Lda or by third parties.

Purpose of Treatment

All personal data processed within the scope of Ribafreixo Wines, Lda are exclusively intended for the provision of information to the Users, the management of the personal information of the Candidates considered necessary for the purpose of selection, recruitment or training, as well as the provision of services contracted by Customers and, in general, the management of pre-contractual, contractual or post-contractual relationship with Users or Customers.

The personal data collected may also be processed for statistical purposes, for information disclosure or promotional actions, and for commercial or marketing actions, in particular to promote actions to disseminate new functionalities or new products and services, through of direct communication, either by correspondence, or by electronic mail, messages or telephone calls or any other electronic communications service.

Provided the prior information and the collection of the express authorization for the latter purposes are always assured, Users or Clients may at any time exercise their right of opposition to the use of their personal data for other purposes that extrapolate the management of the contractual relationship, namely for marketing purposes, for sending information communications or for inclusion in lists or information services, and to do so, send a written request in accordance with the procedures below.

Data Conservation

The personal data will be preserved only for the period necessary for the purposes that led to their collection or subsequent processing, and compliance with all applicable legal rules on archiving is ensured.

Use of Cookies

Ribafreixo Wines, Lda may possibly use two broad categories of ‘cookies’: ‘cookies’ in the field of online websites and ‘cookies’ within the scope of direct electronic communication channels, and in any of the categories Users or Customers.

Ribafreixo Wines, Lda uses cookies on its online sites in order to improve the performance and browsing experience of Users and Customers, increasing, on the one hand, the speed and efficiency of response and, on the other hand, eliminating the need to repeatedly enter the same information.

The use of cookies helps online sites to recognize the devices of Users and Customers the next time they visit them and in some cases is also essential for their operation.

The cookies used by Ribafreixo Wines, Lda in all its channels, do not collect personal information that allows the identification of Users or Customers, storing only generic information, namely the form or geographic location of access and the way they use the channels, among others. The cookies retain only information related to the preferences of Users and Customers, and no personal identifiers are registered.

Users, Candidates and Clients may at any time, through the computer application that they use to navigate the Internet, make the decision to be notified about the receipt of cookies, and to block their entry into the Internet. your system.

In relation to the type of purposes intended, Ribafreixo Wines, Lda may, where appropriate, use three different types of ‘cookies’, according to the following specifications: (i) ‘essential cookies’ – some ‘cookies’ are essential for accessing specific areas of online channels, allowing the navigation and use of your applications, such as access to secure areas of the sites, through user registration – without these ‘cookies’ the services that require it cannot be provided; (ii) ‘feature cookies’ – ‘feature’ cookies allow you to recall user preferences for browsing on online sites, so you do not need to reconfigure and customize each time you visit; (iii) analytical ‘cookies’ – these ‘cookies’ are used to analyze how users use the online sites, allowing to highlight articles or services that may be of interest to users, monitoring site performance, and the most popular pages, which method of linking is most effective, or to determine why some pages are receiving error messages – these cookies are only used for statistical analysis and creation, without ever gathering information of a personal nature.

For these purposes, Ribafreixo Wines, Lda can provide a high quality experience to Users or Customers, personalizing information and offers and identifying or correcting any eventual problems that may arise in its use.

Regarding the type of validity, there are two types of ‘cookies’: (i) ‘permanent’ cookies – are ‘cookies’ stored on devices used to access channels (computers, mobile phones, etc.) (“browser”), being used whenever Users or Clients revisit any channel – in general, they are used to direct navigation according to the interests of the User or the Client, allowing Ribafreixo Wines , Lda provide a more personalized service; (ii) session cookies – these are temporary cookies that are generated and are only available until the end of the session, since the next time the Client accesses your browser “Cookies” will no longer be stored – the information obtained allows you to manage sessions, identify problems and provide a better browsing experience.

Users and Customers may disable some or all of the cookies at any time – they must follow the instructions available in each of the computer software applications used for browsing the Internet, deactivation, lose access to some functionalities of the sites.

Ribafreixo Wines, Lda in the scope of direct electronic communication channels may also use cookies in the opening of the different electronic communications sent, such as newsletters and electronic mail, for statistical purposes. and click through links or ads within those communications.

Also in this category of cookies, Users and Customers always have the possibility to disable the sending of electronic communications through the specific option in the footer of the same.

Data Communication to third parties

The provision of information or the provision of services by Ribafreixo Wines, Lda to its Users or Clients through the channels may possibly involve the use of services of subcontracted third parties, including entities established outside the European Union, to provide certain services, which may imply access by these entities to the personal data of Users or Customers.

In these circumstances and whenever necessary, Ribafreixo Wines, Lda will only resort to subcontracted entities that present sufficient guarantees of execution of adequate technical and organizational measures in a way that the treatment meets the requirements of the applicable norms, being such formalized guarantees in contract signed between Ribafreixo Wines, Lda and each of these third entities.

Data Recipients

Except in the scope of compliance with legal obligations, in no case will there be communication of personal data of Users, Candidates or Clients to third entities that are not subcontractors or legitimate recipients in the scope of management consulting and human resources management consulting processes , and no other communication for purposes other than those mentioned above is also performed.

International Data Transfers

Any transfer of personal data to a third country or an international organization shall only be carried out within the framework of the fulfillment of legal or guaranteed obligations which is conformity with the applicable Community and national legal rules in this regard.

Security measures

Taking into account the most advanced techniques, the costs of application and the nature, scope, context and purposes of the treatment, as well as the risks, of probability and variable gravity, for Users or Clients, Ribafreixo Wines, Lda and all entities that are its subcontractors shall apply the appropriate technical and organizational measures to ensure a level of security appropriate to the risk.

To that end, a number of security measures are adopted to protect personal data against unauthorized disclosure, loss, misuse, alteration, processing or access, as well as against any other form of illegal treatment.

It is the sole responsibility of Users, Candidates or Customers to keep secret the access codes, not sharing them with third parties, and, in the particular case of the computer applications used to access the channels, maintain and conserve the access devices in conditions of security and follow the security practices recommended by the manufacturers and / or operators, namely regarding the installation and update of the necessary security applications, among others, antivirus applications.

If there is a need to subcontract services to third parties that may have access to the personal data of Users or Clients, subcontractors of Ribafreixo Wines, Lda will be obliged to adopt the measures and security protocols at the organization level and the measures of technical characteristics necessary to protect the confidentiality and security of personal data, as well as to prevent unauthorized access, loss or destruction of personal data.

Exercise of Rights of Owners of Personal Data

Users and Customers of Ribafreixo Wines, Lda may, at any time, as owners of personal data, exercise their rights of data protection and privacy, in particular the rights of access, rectification, erasure, portability, limitation or opposition to treatment, under the terms and limitations set forth in the applicable standards. Any request for the exercise of data protection and privacy rights must be addressed in writing by the respective owner to the Data Protection Officer in accordance with the procedure and contact described below.

Complaints or Suggestions and Incident Reporting

Users and Clients of Ribafreixo Wines, Lda have the right to submit a complaint, through the submission of a complaint to the regulatory authorities. Users and Customers of Ribafreixo Wines, Lda may also make suggestions through electronic mail sent to the Data Protection Officer.

Incident Reporting

Ribafreixo Wines, Lda has implemented an incident management system in the scope of data protection, privacy and information security.

Should any User or Customer detect any occurrence of a violation of personal data that causes, accidentally or unlawfully, the unauthorized destruction, loss, alteration, disclosure or access to personal data transmitted, preserved or otherwise treated, should contact the Data Protection Officer immediately or use the general contact details of Ribafreixo Wines, Lda.

Change of Privacy Policy

In order to guarantee its updating, development and continuous improvement, Ribafreixo Wines, Lda may, at any time, make any changes, which are considered appropriate or necessary, to this Data Protection and Privacy Policy, being assured its publication in the different channels to guarantee their transparency and information to Users and Clients.

Express Consent and Acceptance

The terms of the Data Protection and Privacy Policy are complementary to the terms and provisions on personal data set forth in the General Conditions of Use of the Ribafreixo Wines, Lda channels. The free, specific and informed disclosure of the personal data by the respective holder of the Policy implies the knowledge and acceptance of the conditions contained in this Policy, considering that, by using the channels or by providing their personal data, Users, Candidates and Customers are expressly authorizing their treatment, in accordance with with the rules defined in each of the applicable channels or collection instruments.

Data Protection Officer

For the exercise of any type of data protection and privacy rights or for any subject related to the protection of data, privacy and information security, Users, Candidates and Clients of Ribafreixo Wines, Lda may contact Data Protection Officer by email marketing@ribafreixo.com describing the subject of the request and indicating an e-mail address, a telephone contact address or a mailing address for reply.

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